Careers at ARBA Retail Systems

Careers at ARBA Retail Systems

We currently have openings for the following positions:

Microsoft .NET Developer

We are looking for a .NET Software Developer to join our Product team in the continuous development and maintenance of our Foodservice and Retail product suites. The successful candidate will have a passion for software development, and be an active contributor to the overall success of the Product team.

Job Responsibilities

• Design and build applications using the Microsoft .NET Web services development framework

• Work closely with other Product team members during the full application development cycle

• Create test cases during the testing phase of the software

• Participate in the investigation and resolution of software defects

• Support the implementation and sales teams during deployment planning and client readiness preparation

Please e-mail your resume to: [email protected]

Software Training Representative

The Software Training Representative will work directly with ARBA clients who are implementing or upgrading systems in the Foodservices and Retail product portfolios. This position requires 50%-70% travel.

Job Responsibilities

• Provide extensive software training to ARBA clients, both on-site and remotely

• Create and execute effective training plans, and provide the best training service which results in high client satisfaction

• Identify new training needs based on future product enhancements and new product offerings

• Communicate technical information in an informative and educational format

• Create and update training manuals, visual aids and other educational materials

Please e-mail your resume to: [email protected]

 

Customer Service Representative

The successful candidate will be an integral part of the support team, and committed to providing outstanding support and service to ARBA clients.

Job Responsibilities

• Analyze client support request data, and define plans to permanently fix issues from resurfacing

• Discuss plans on potential changes to client’s internal environments that could impact solution performance

• Leverage internal knowledge bases and proprietary troubleshooting techniques to resolve client technical issues in a timely and cost-effective manner.

• Coordinate efforts with development team and other support team members to diagnose the root cause of escalated technical issues, and provide a time bound and accurate resolution.

• Proactively get in touch with ARBA clients to provide software updates, service packs and recommend appropriate follow up training

Please e-mail your resume to: [email protected]

 

Sales Representative

The Sales Representative will be responsible for all aspects of business development, from lead generation and opportunity qualification through contract negotiation and closure.

Job Responsibilities

• Generate new client leads through marketing campaign follow up and prospecting

• Create new business opportunities by contacting existing customers, and cross-selling into new areas and locations

• Manage opportunities and time effectively so that all daily responsibilities, assignments and campaign objectives are consistently exceeded

• Build in-depth knowledge of ARBA solutions, value propositions, and competitive advantages

• Keep management informed by submitting activity reports, such as weekly sales reports and activity plans, and monthly and annual sales analyses and revenue forecasts

Please e-mail your resume to:[email protected]