ARBA Support Contact Information
For support, email us at [email protected], or call us at 866-889-3093 option 2
ARBA Retail System’s Client Support Portal
Click Here to access ARBA Retail System’s Client Support Portal.
Clients will be able to submit a support ticket via Zoho which will get sent directly to our Support Team. Our Support Team can instantly start working on your support issue and contact you to remote into your computer. ARBA Retail System’s Client Support Portal also will have a Knowledge Base section where clients can look up frequently asked questions.
Remote Desktop Support
- Click here for the remote support software
- Download and run the application
- Share the TeamViewer ID with ARBA Support
Given that Zoom is not a remote support tool and the security breaches Zoom has encountered, we would like to inform you that effective immediately, our ARBA Support Team will no longer be using Zoom to remote into your ARBA POS Registers, Kiosks, Back-Office Manager Workstations, or on-prem SQL database.
Please provide ARBA with an appropriate remote support access tool whenever you request ARBA Support that would require remote access to any part of your ARBA POS system.