ARBA Retail System’s Client Support Portal
Click Here to access ARBA Retail System’s Client Support Portal.
Clients will be able to submit a support ticket via Zoho which will get sent directly to our Support Team. Our Support Team can instantly start working on your support issue and contact you to remote into your computer. ARBA Retail System’s Client Support Portal also will have a Knowledge Base section where clients can look up frequently asked questions.
Click the above link to get started!
Remote Desktop Support
- Click here to download the remote support software (Teamviewer).
- Save the file to a convenient location (desktop).
- Once the download is completed, please double-click the file to run the application.
- Please tell ARBA support the ID number shown in the tool so that the support team member can connect to your desktop remotely.
Given that Zoom is not a remote support tool and the security breaches Zoom has encountered, we would like to inform you that effective immediately, our ARBA Support Team will no longer be using Zoom to remote into your ARBA POS Registers, Kiosks, Back-Office Manager Workstations, or on-prem SQL database.
Please provide ARBA with an appropriate remote support access tool such as TeamViewer or Zoho Assist whenever you request ARBA Support that would require remote access to any part of your ARBA POS system.