How ARBA Retail Systems is Using AI to Transform Reporting and Customer Support for POS Users
In today’s fast-paced environments—whether it’s a bustling hospital cafeteria, a cozy coffee shop in a healthcare facility, or a busy corporate lunchroom—speed, accuracy, and simplicity are everything. At ARBA Retail Systems, we’re committed to making our Point of Sale software not only powerful but also intuitive and intelligent. That’s why we’ve integrated Artificial Intelligence (AI) into the core of our reporting tools and customer support system.
Smarter, Faster Reporting—Powered by AI
Traditional POS systems often leave users scrolling through endless lists of prebuilt reports, unsure which one matches their current need. Our AI-powered reporting engine changes the game.
Now, instead of searching manually, you can simply type what you need:
- “Show me last month’s coffee shop sales.”
- “Give me a comparison of lunch traffic over the past 3 months.”
- “Pull weekly inventory reports for the gift shop.”
Our AI instantly understands your request and generates the exact report—no digging through menus, no guesswork. Whether you’re managing a hospital gift shop or overseeing multiple food service locations, this natural language search saves time and increases productivity.
AI Support That Knows Our Software Inside and Out
ARBA also rolled out an AI-powered customer support assistant that acts like a 24/7 expert on your team. Built on a deep understanding of our user manual and insights from over 1,000 real-world support tickets, this virtual assistant is trained to answer almost any question you throw at it, including:
- “How do I set up employee discounts?”
- “What’s the best way to manage multi-location inventory?”
- “Why isn’t my barcode scanner connecting?”
Whether you’re new to our platform or a long-time user, our AI support helps you find answers instantly—without waiting in line or digging through documentation. It’s fast, friendly, and always up to date.
Built for the Healthcare Environment—and Beyond
With majority of our clients in the healthcare industry, we understand the unique needs of hospital cafeterias, coffee stands, and gift shops. You’re serving patients, staff, and visitors—often all at once—and you need tools that work as fast as you do.
Our AI features are designed with these frontline needs in mind, providing clear, actionable insights and real-time assistance, so you can spend less time wrestling with your software and more time focusing on service.
Of course, our AI tools aren’t just for hospitals. Whether you’re running a corporate cafeteria, a pet retail store, or a logistics company lunchroom, these features scale to support your operations with the same level of intelligence and speed.
Looking Ahead
AI is no longer a luxury—it’s becoming a daily essential in retail operations. At ARBA Retail Systems, we’re proud to lead the way by embedding AI into the tools our clients use every day. The result? Faster decisions, smoother support, and more time to focus on what really matters: your customers.
