Hotels have made sharp cuts in services offered during the slow hours after 10:00 PM – when arrivals drop off and guest go to bed and before 6:00 AM when early travelers have to be up and out. Everyone needs to eat or has little somethings that have been run out of or left behind. This situation is where hospitality POS software comes in to allow self-service kiosks take up the slack in the slow hours for everything from a tube of toothpaste to a breakfast with a coffee and orange juice – no cashier and no cash needed.
No Cash, No Cashier
Self-service kiosks using hospitality POS software solve a number of problems on both the guest and staffing sides. There are also some beneficial points to installing these advanced self-service machines in the valuable cafe and restaurant spaces, as well as freestanding gift shops. Frequent travelers are familiar with these from airports, where they can purchase anything from electronics to books, snacks, and tee-shirts at hours when the airport restaurant services are closed. With card processing service and even contactless payment options, the money that would go to GrubHub and Instacart stay within the establishment. Staff can even arrange a payroll deduction for their meals and snacks.
Self-Service is Better Service
Even in a staffed kitchen or coffee shop, self-service kiosks can speed up the ordering and payment process. With hospitality POS systems, guests also have the option of billing all purchases to their room simply by using their key card in addition to cash, credit or debit card, or contactless payment method. Contact ARBA Retail Systems to find out the possibilities for your hotel, motel, hostel, or extended stay suites using hospitality POS systems. Don’t let the dollars get away when you can easily offer the products and services that your customers need and want.