The food industry is growing at a rapid pace and online ordering awareness has reached its peak due to Covid-19. Currently, the online food industry is worth $26.5 billion and is estimated to reach $32 billion by 2024. Moreover, 42 % of all the orders are online. This clearly indicates that there is a need to enhance the online ordering POS system in all the food centers and make the customer feel comfortable, especially in offices and co-working spaces, where employees are asked to take covid safety precautions. So many employees prefer to order online in the cafeterias as well. Here is an overview of tips to enhance online ordering awareness in employee cafeterias
Improving Online Ordering Awareness In Employee Cafeterias
In order to improve the online process and let the employees aware of it, there are so many ideas that you can adopt. These implications can make your order process smooth, and it will be easy for the employees to order online at the cafeterias.
1. Online Existence Is a Must
The most important thing is to have your online identity. You need a website and a mobile application from where employees can access your online ordering system and can order easily.
You can further enhance the process by introducing customer accounts in the app where they can feed money and can feel more comfortable while ordering. With the help of employee accounts, you can keep records of their orders which will help you in showing them recommendations.
As concluded by a custom essay writing service, personal food recommendations can boost your online order by three times.
Make sure that your app and website have an ‘Add to Cart’ button. It should be a floating button so that wherever your employee is, they can perform a quick action. Also, it is important that they can access these cart details with a quick hover in mobile apps. Along with all these, the foremost thing is to keep your payment process smooth. A lot of employees complain about the typical payment process.
2. Implement Corporate Cafeteria POS Systems
In order to give more facilities to your employees, you can utilize corporate cafeteria POS systems. Using this, your employee will be able to pay the bill directly from the payroll, and there is no need to pay it separately.
Arba Retail Systems is one of the most reliable platforms where you can get the advanced POS system that uses ID scanning.
3. Leveraging Artificial Intelligence
AI in restaurants and cafeterias is becoming a trend nowadays. In order to keep yourself updated and up to the standards, you should go for it. With the help of AI, you will be able to,
- Allow your employees to voice orders. The bots can recognize the voice, and you can get the order ready meanwhile.
- Set up self-Order kiosks. It can be a revolutionary step in employee cafeterias. It will save a lot of time.
- Improve your online order scheduling capabilities.
- Enhance self-serve options using self-service kiosks.
4. Keep Your Menu(s) Simple
While I was searching for personal statement help for my admissions Hotel Management, I got through some brilliant points regarding the menu and menu trends.
- Your Menu should be simple and precise. Do not add too many categories.
- There should be a search bar in your menu; it is quite common but an important one.
- A clear photo of each item with a concise description is necessary.
The menu is the most important factor in your mobile application or website that will attract employees to your cafeteria the most. How you present your food, is more important than what you have on your menu.
5. Employee Engagement in Cafeterias
It is essential to boost engagement in cafeterias. You can use several tactics to keep your customer with you.
- You should set up a loyalty program as 70 percent of customers are more likely to purchase from you again if you have a good loyalty program. You can set reward points that can be utilized at a certain level.
- Offer your online customers special seasonal discounts. You should mention that this particular discount is for online orders only. You can also call back your previous customer with a customized discount coupon.
- Always ask your customers and employees for their feedback about your cafeteria. It will help you improve your services. You can easily conduct a basic reputation management activity at the end of the order. Put in questions about your food quality, service, timely delivery, etc. Give them a chance to add any other suggestions if they want.
Such activities will help you improve your services and will keep your employee with you for a long time.
It is really important to keep your employees aware of your online ordering system and make the process smoother so that employees can feel comfortable using it. For this purpose, not only a mobile application and a website will help, but employee engagement strategies and leveraging advanced technology could be a great inclusion.
All you need is to opt for a better POS system for your employee cafeteria and keep things simple. I hope that these tips to enhance online ordering awareness in employee cafeterias have provided you with some great ideas and information in order to enhance online ordering awareness in employee cafeterias.
“Tips to Enhance Online Ordering Awareness in Employee Cafeterias”: Author Bio
Stella Lincoln is currently working as an Editor at Crowd Writer, where students can look for a coursework writing service at reasonable rates. She is also working as a freelance marketing manager at MHR Writer. Stella loves to read tech-related articles in order to keep herself updated with technological advancements.
