Hospital coffee shop POS (Point of Sale) operations are very similar to other hospital food service locations. Changes in food service operations are noticeable since the pandemic, and it is important to take note of current industry technology and applications to assist businesses in times of change. The implications of newer technology make it imperative for shops to ensure that their systems are up-to-date with the latest in POS software and tech.
The most important products and applications that show to increase revenue in hospital coffee shop operations include:
- Employee Payroll Deductions
- Self-Service Kiosks Ordering
- Online Ordering
Hospital Employee Payroll Deductions
Employee payroll deductions are becoming much more necessary as contactless solutions are quickly taking over the point-of-sale landscape. Cafeterias and coffee shops alike must take note of these advancements in contactless ordering/payment options and adapt their locations accordingly. Payroll Deductions allow employees to use their ID badges and available account funds to make purchases from their cafeteria or coffee shop with amounts being taken from their salary. Employee payroll deductions are a fan favorite with many hospital employees since the use of their ID badges has been proven to speed up the payment process and allow more time for them to enjoy their breaks.
Furthermore, ArbaRapidPay is a leading choice for payroll deduction services and offers integration with your ARBA hospital coffee shop POS register sales for ease of documenting and reporting. ArbaRapidPay is shown to increase revenue in hospital locations by upwards of 25%, and the adoption of ArbaRapidPay can be accounted for by many healthcare leaders; it is often used in larger networks that may take more time to travel across, hence the need to give more time back to the employees. The combination of payroll deductions and self-service kiosks accommodates little-to-no face-to-face contact with cafeteria and coffee shop employees and offers safety and health protocols for employees as well, making payroll deductions and self-service kiosks a client-favorite pandemic solution.
Coffee Shop Self-Service Kiosk Ordering
Self-service kiosks offer convenience to employees and guests which reduces long queue times. The use of a stand-alone terminal that customers can use to order their items shows to be much more appealing than the use of face-to-face contact and offers health protocols to increase safety throughout your location. Self-ordering is a much more popular option with many institutions and is standard in many food service locations nationwide.
Our self-service kiosk software allows for employee payroll deduction payments in addition to credit/debit cards and offers the most optimal contactless experience for employees and guests. As a result of shorter queue times, increases in participation and revenue from both employees and customers have been seen throughout the locations that implement this software. Registers with a cashier operator can double as kiosk software to allow the register to take self-service orders. This allows for labor cost cutting, as well as longer operating hours at little-to-no expense. Item modifiers are available within the kiosk options as well for special orders or for guests/patients with food allergies. The use of auto-rotating menus is useful for self-ordering software; ARBA can cater to up to 4 rotating menus per day. Complete your self-ordering process with kitchen printing routing to have specific orders relayed to specific kitchens for locations with multiple shops or cafeterias.
Online Ordering for Hospital Coffee Shop
Hosting online ordering software on a website allows customers and employees to choose items on a public or private URL. By making use of a web platform, customers and employees can easily access their accounts to make purchases. The use of online ordering shows to increase participation from both customers and employees, and offers more convenient methods of ordering and payment options.
Moreover, with ARBA’s online ordering software, customers may also schedule orders for delivery and pick-up, making multiple options for receiving items from the coffee shop available. Payroll deductions are also an available tender type for employees and online ordering and payroll deduction sales integrate with POS register sales for automated calculations of remaining balances. In addition to this, ARBA also offers adhesive label printers for online and in-person coffee orders that display the ordered items. Offering multiple points of sale allows more options for customers to create their own experience, and caters to different preferences of ordering.
These hospital POS (Point of Sale) features can greatly improve any coffee shop’s operations. The use of online ordering options offers more ordering/payment options, and the inclusion of payroll deductions and self-service kiosks shows to increase participation overall in many locations.
Learn more about Hospital Cafeteria POS Systems.
Author: Max Jovanovic