The benefit of self–service kiosks to your business is that they save on resources, particularly staff time in the event that staff members are not available to help employees or customers. Many other key benefits will include adaptability, Increased Profits, Quicker Service, and Improved Customer Satisfaction.
- Adaptability – ARBA’s Self-Service Kiosks can be configured in a number of ways. Our Self-Service Kiosks have the ability to convert from a Cashier Operated Register to either a Self-Ordering Kiosk or a Full Self-Service Kiosk. Configure your Cashier Operated Registers to change into a Self-Service Kiosks for certain times of the day or for when the number of staff members is limited.
- Increased profits – Customers who commit to Self-Service are known to purchase more goods each time they are running a transaction. This is because the convenience of being able to select items on a kiosk style menu allows for easier information output. When your customers have the ability to view every menu item at their fingertips, they will begin to add more to their virtual shopping carts.
- Quicker Service – ARBA’s Self-Service Software provides more service in less time, meaning that during peak service hours, more customers are served in a shorter period of time. Take away the burden of miscommunication between staff members and customers by giving your customers and employees the opportunity for Self-Service.
- Improved Customer Satisfaction – With ARBA’s Self Service Kiosks, your customers will stay more informed without the burden of pressure when they are ordering. Self-Service Kiosks eliminate person to person interaction, which in return provides a safe and secure point of sale product for your employees and customers to benefit from.