Self-service kiosk software is the preferred method of completing orders for cafeterias and other food industry outlets. Most notably used in nationwide food service locations and grocery stores, self-service kiosk software is implemented in some of the nation’s largest corporations. Self-service kiosk software has greatly improved contactless protocols to coincide with COVID-19 precautions, and allows a much more personable and catered self-ordering experience.
Hospital cafeterias are one of many businesses that can feasibly take numerous advantages of kiosk POS software. Being that hospitals generally cater to large amounts of employees and guests, the use of another terminal to allow self-ordering protocol generates an extra stream of revenue for your business. This also allows for multiple ordering preferences to be catered to, and for contactless enhancements for your cafeteria.
Other ways self-service kiosk software can assist your hospital cafeteria POS system include the following:
- Custom Payroll Deductions Interface
- ID Badge Scanning
- Barcode Printing & Scanning
- Auto-Menu Rotations
- Kitchen Printing
Payroll Deductions for Self-Service Kiosk Software
Payroll deductions allow employees to use their ID badges to make payments from their cafeteria with funds deducted from their weekly salaries. Self-service kiosk machines greatly enhance your ordering process, but when paired with employee payroll deductions, offers a full-rounded contactless experience for your employees. The use of payroll deductions has shown to increase revenue and participation for many locations, and the use of ID badge payments has been well-received by many hospital professionals and employees. ID badge payments at the point of sale save vast amounts of time in regard to the time it takes employees to traverse their hospital and complete their ordering process, especially when paired with a self-service kiosk machine. Typically, hospitals take a long amount of time to travel through, and additional time is needed for the ordering process duration; employees have more time to enjoy their breaks and improve morale as a result.
ARBA Retail System’s payroll deduction technology, ArbaRapidPay, allows badge payments to be made with the addition of integrated software for ease of documenting and reporting all payroll deduction transactions. The integration ARBA’s software offers intuitive design and functionality to serve any task a cafeteria manager may face. The use of integrated kiosk software allows data reporting to be more concise and comprehensive for managers and can offer improved insights into sales, marketing, and other cafeteria sectors overall. Some other features that can be found in ARBA’s payroll deduction software include:
- Payroll Deductions for Non-employees: External employees, such as contractors, can also make use of ArbaRapidPay
- Department Charges: Set up accounts for departments such as Human Resources or Volunteer Services to charge payments and invoices after department events.
- Set Credit Limits for Employees: Choose credit limits based on customer type. Examples include different credit limits for full-time vs part-time employees.
Self Service Kiosk Software Flexibility
ARBA’s self-service kiosk machines were created to fit the needs of any employee cafeteria operation. This highlights the importance of researching and choosing hospital POS software companies and greatly impacts the logistics of purchasing a self-service kiosk. Software features, such as item modifiers and menu rotations, are commonplace with self-service kiosks and allow an automated and tailored process of managing orders in your cafeteria.
ARBA Retail Systems allows flexible configuration of self-service kiosks for managers. Item modifiers are included with ARBA’s kiosk software, and allow managers to broadcast changes to all terminals. The use of menu scheduling is also popular with cafeteria managers, as ARBA offers auto-menu rotation as part of the flexible kiosk configuration and setup. Locations that serve multiple meal types during the day (I.e. breakfast, lunch, dinner) make great use of this flexibility and don’t have to worry about incorrect menus being displayed during the course of the workday. ARBA’s kiosk software also allows cashier-operated terminals to be converted into self-service terminals when staff is not available. The use of kitchen printer routing has also proved useful for kitchens with multiple stations and allows orders to be relayed to their designated station for preparation.
Valuable Data and Reporting
Data is the most valuable asset that any business entity can benefit from. Companies that continually incorporate and advance their own databases and protocols proactively enhance their own operations, and the same goes for hospital cafeterias. The use of cloud software allows managers to access their data from any device and leverages the use of mobility to enhance the POS experience. Companies that leverage cloud-based self-service kiosk software are also leveraging computing power that can give them vast amounts of insights into their marketing, sales, and other business sectors.
ARBA’s kiosk software comes with integrated sales reporting to track all of your transactional data. This allows enhanced information on your sales and allows managers to view all points of sale income from the kiosks. ARBA’s kiosk software comes with integrated payroll deduction payments and allows for easy reporting on employee payroll deduction payments. Data points for low volume and highly favorable products are also available with ARBA’s software; this type of information can offer valuable insights into any location’s sales and marketing operations and allows locations to further customize the experience to fit their customers’ preferences.
Self-Service Kiosk Software as a Contactless Solution
The largest and most pressing reason that many locations implemented self-service kiosks was to combat the COVID-19 virus. As time has shown, the need for these kiosks is still very much present, and locations taking advantage of this software are exhibiting increased operations that others are not. Catering to health concerns and ordering preferences greatly improve the reception of any cafeteria location, but holds even more so true in hospital locations. Being that hospitals take in many different health issues and protocols, it is important to take note of any health concerns a hospital may have in order to ensure their points of sale are aligned with safety protocols.
ARBA continually caters to these health preferences and offers the most up-to-date contactless ordering software available. Locations can take advantage of these new advancements in ordering technology, and open a new stream of revenue that they previously could not cater to in past efforts.
ARBA’s efforts have been created and curated on an ongoing basis and exhibit many qualities that a self-service kiosk machine should encompass. These features have been proven to increase operational efficiency and revenue for locations that have implemented self-ordering software, and allow more options for your customers’ ordering preferences.
Author: Max Jovanovic